> For the complete documentation index, see [llms.txt](https://ajuda.boxagenciaweb.com.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ajuda.boxagenciaweb.com.br/site-rapido-web/cancelamento-de-plano-do-site-rapido-web.md).

# Cancelamento de Plano do Site Rápido Web

Acesse o menu lateral do Box Agência Web e clique em "Sites".

<figure><img src="https://4233132760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTMpHuXGsR8F1BXQzsG%2Fuploads%2FtjyyqSdJRoTu7weyehSm%2Fbg.jpg?alt=media&amp;token=ec6bf832-f5f4-4a6d-b68b-0805cee79f9f" alt=""><figcaption></figcaption></figure>

Escolha o site no qual você deseja cancelar o plano.

<figure><img src="https://4233132760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTMpHuXGsR8F1BXQzsG%2Fuploads%2FtjyyqSdJRoTu7weyehSm%2Fbg.jpg?alt=media&amp;token=ec6bf832-f5f4-4a6d-b68b-0805cee79f9f" alt=""><figcaption></figcaption></figure>

No campo "Plano", selecione o plano que você deseja cancelar e clique em "Editar".

<figure><img src="https://4233132760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTMpHuXGsR8F1BXQzsG%2Fuploads%2FtjyyqSdJRoTu7weyehSm%2Fbg.jpg?alt=media&amp;token=ec6bf832-f5f4-4a6d-b68b-0805cee79f9f" alt=""><figcaption></figcaption></figure>

Na popup "Editar Plano", desça até o final da página onde você encontrará o botão "Cancelar Plano".

<figure><img src="https://4233132760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTMpHuXGsR8F1BXQzsG%2Fuploads%2FtjyyqSdJRoTu7weyehSm%2Fbg.jpg?alt=media&amp;token=ec6bf832-f5f4-4a6d-b68b-0805cee79f9f" alt=""><figcaption></figcaption></figure>

Digite o motivo do cancelamento e clique em "Cancelar".

<figure><img src="https://4233132760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTMpHuXGsR8F1BXQzsG%2Fuploads%2FtjyyqSdJRoTu7weyehSm%2Fbg.jpg?alt=media&amp;token=ec6bf832-f5f4-4a6d-b68b-0805cee79f9f" alt=""><figcaption></figcaption></figure>

Comunique o cliente sobre o cancelamento do plano antes de realizar a ação e aguarde a confirmação do cancelamento pelo cliente.

<figure><img src="https://4233132760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTMpHuXGsR8F1BXQzsG%2Fuploads%2FtjyyqSdJRoTu7weyehSm%2Fbg.jpg?alt=media&amp;token=ec6bf832-f5f4-4a6d-b68b-0805cee79f9f" alt=""><figcaption></figcaption></figure>

Após a confirmação do cancelamento pelo cliente, o plano será cancelado.